Privacy Policy

Confidential Information Collection and Use


General

We are serious about protecting the privacy of our users including the travelers and property owners. We use information collected about you only to process and bill orders and to make our Web site a more useful and valuable service. We respect the privacy of those who visit or become advertisers. Our privacy policy is stated below, but please be aware that should you follow a link on our Web site to another Web site, you are no longer covered by this policy. It's a good idea to understand the privacy policy of any Web site before sharing personal information with it. All personal information is stored on a secure server. We do not store credit card numbers or identifying information on any our server. All such information is stored by PAYPAL, our credit card processing partner, on their secured servers, and is protected via its proprietary methods. Your information is not shared with third parties, except:(a)in the case of special promotions by VacationHomeDirect.com, or one of its partners, about which you've requested to be notified;(b)where a third party performs services on behalf of VacationHomeDirect.com and has agreed to keep such information confidential (such as the processing of your credit card payment for example).

To Children's Privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Web site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

The information we gather


At various times you may contribute your personal data to us. For example, in order to process a request or enquiry you may make concerning a property or transaction, we need to know all or some of the following: your full name, address, telephone number, e-mail address, and, in the case of a member's (advertising) listing, a method of payment. You may also contribute personal data to us at other times, such as when registering on the Site.

The Way We Use Information


Inquiry Information:

We store a copy of inquiries as a record for advertisers and will add your email address to its mailing list. The mailing list is used exclusively by us for newsletters and notification of special offers. Our mailing list is not given or sold to any third party. You may remove your email address from our mailing list at any time by entering your email address at our unsubscribe page.

Online Reservation Information:

We store a copy of online reservations as a record for advertisers and will add your email address to its mailing list. The mailing list is used exclusively by us for newsletters and notification of special offers. Our mailing list is not given or sold to any third party. You may remove your email address from our mailing list at any time by entering your email address at our unsubscribe page.

Registered Customer Information:

For registered customers who list properties with our Site, personal information you provide to the company will be used to identify you as a customer of the company and in connection with delivering services or products that you order. Personal financial information will also be obtained to secure payment. By providing personal information for these purposes you agree to be placed on marketing lists and may receive promotional notices from the company. Personal information may also be gathered from you to assist with marketing programs designed to identify broad market groups for specific promotional opportunities.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Cookies


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. As a member or visitor to our Site you will be assigned a permanent cookie file on your computer's hard drive. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. By refusing to accept a cookie, however, you will not be able to access many services and tools offered by us. When you list your property, we require you to sign in as a member, using your User ID and password. Once you sign in, we record the User ID and the name on the member account in the cookie file on your computer. Your password is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

Newsletters


As a member of the Site, you will receive our newsletter, which is an integral part of the service we provide. Renter users of the Site will be given the option to receive our newsletter when they registered with us. Users may cancel their subscription to these newsletters at any time.

Surveys


Surveys are another method by which we gather information about our users. From time to time, we request users\' input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our service.

Sharing Your Information


We will sometimes share aggregated data with our service providers. This data does not contain any personal information and is used to develop featured programs and content that will be of interest to our members and site visitors.
Occasionally, we will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.
When required by law (e.g. court order or subpoena), we may disclose certain personal information.
We transfer information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Security


We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Privacy Policy


We may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Notification Of Changes


If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will prominently post a notice on the website for 30 days. We may also make a reasonable effort to notify users by way of an e-mail. Users have a choice as to whether or not we use their information in this materially different manner.

Questions and Concerns


Should you have other questions or concerns about these privacy policies, please send us an email at support@vacationhomedirect.com.